Get Help Navigating Long-Term Care, Medicare, and Aging Services with the MI Options Program

Free, confidential counseling and support for adults, caregivers, and families throughout Mid-Michigan.

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These free programs help individuals and families make informed decisions if:

You are caring for an aging parent or loved one
You need help understanding Medicare options
You or a loved one need support at home
A recent diagnosis or hospitalization changed care needs
You are overwhelmed by long-term care decisions
You need help understanding available services or benefits

Our trained counselors are here to help.

Call 989-835-4041 for more information.

Free Guidance for Long-Term Care and Future Planning

Person-Centered Options Counseling (PCOC) provides free, one-on-one support to help individuals and families understand long-term care options, navigate caregiving decisions, and plan for future needs.

PCOC Can Help You:

Explore long-term care options
Navigate caregiving decisions
Understand available community resources
Simplify program services, eligibility, and paperwork
Plan for future care needs with unbiased guidance

Free support for adults 18 and older, regardless of income or disability status.

Free Medicare Help From Trusted Local Counselors

State Health Insurance Assistance Program (SHIP) provides free, confidential one-on-one Medicare counseling to help you understand coverage, compare plans, lower costs, and make informed healthcare decisions.

SHIP Can Help You:

Understand Medicare benefits, options, and costs
Compare and choose Medicare Advantage and Part D plans
Apply for programs that help reduce Medicare expenses
Enroll in or change plans
Recognize and report Medicare scams or fraud

Free support for anyone age 65 or older, regardless of disability status, with no income or asset requirements.

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Real Experiences from People We’ve Helped

  • “My counselor was very helpful! They informed me of caregiver and long-term care options for my wife with dementia.”

  • “Before meeting with my counselor, I was stressed and didn’t know where to start. My counselor made the process easier and manageable.”

  • "It's much better to sit down in front of somebody, and they can explain it to you.”

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Request Assistance

Local Office: 989-835-4041 8:30 am–4:30 pm, M-F

Or fill out the form below

Your preferred method of communication

Available in these counties: Alcona, Arenac, Bay, Clare, Gladwin, Gratiot, Iosco, Isabella, Midland, Ogemaw, Roscommon and Saginaw

This project has been made possible through a grant awarded to Region 7 and Region 9 AAA by the Michigan Department of Health and Human Services.

This publication is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $40,670.00 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by ACL/HHS or the U.S. Government.

This project has been made possible through a grant awarded to NEMCSA Region 9 AAA by the Michigan Department of Health and Human Services.